Most repair requests start with a symptom, not a part name. This index sorts the problems we hear about most by appliance, so you can jump from what you notice to the right explanation and, when needed, the right repair service.
Refrigerators and freezers
- Food getting too cold: LG refrigerator freezing food
- Fresh-food side warm while the freezer is fine: refrigerator not cooling, freezer fine
- Moisture on the doors: refrigerator door condensation
- Frost near the seal: freezer frost around the door
- Slow dispenser or odd ice: slow water dispenser, small hollow ice cubes
- Kimchi unit drifting: kimchi refrigerator temperature
The full picture is in LG refrigerator repair.
Washers, dryers and the Styler
- Cycle takes too long
- Front-load washer musty odor
- Dispenser not releasing detergent
- SideKick washer will not start
- Heat pump dryer condensate water
- WashTower dryer not heating
- Styler door will not latch
Continue with LG washer repair, LG dryer repair or LG Styler repair.
Dishwashers
- Will not fill with water
- Door will not latch
- Stops mid-cycle
- Dishes stay wet
- Bad odor
- Upper rack not cleaning
See LG dishwasher repair for how we approach them.
Cooking appliances
- Oven slow to preheat
- Oven cooks unevenly
- Gas burner keeps clicking
- Induction cooktop shuts off
- Cooktop touch controls not responding
- Microwave turntable not turning
Relevant services: LG range and oven repair, LG cooktop repair and LG microwave repair.
Problems that affect any appliance
- Breaker keeps tripping
- Will not turn on after a power outage
- ThinQ app shows the appliance offline
- Finding the model number
How to use this index
Find the appliance, pick the line closest to what you notice, and read the guide in full before touching anything. Each guide lists the checks that are safe from the outside and tells you when to stop using the appliance and book a visit instead. If two lines seem to fit, start with the one that mentions the part of the cycle where the trouble first appears.
When the display shows a code
Write it down exactly and look it up in the error code library. If your symptom is not listed here, the frequently asked questions or the contact page are the next steps.