Written by
Marcus Lindqvist Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeAE
ApplianceWasher
Front-load washers and WashTower units carry a safeguard against flooding. If water leaks inside the appliance, the safety switch engages and AE appears.
Three possible causes
LG lists a water leak, a damaged inlet hose and a faulty safety switch.
What to do
Examine the inlet hose, looking for cuts and connections that have worked loose.
Unplug the washer and wait one minute before powering it on.
If AE comes back, put in a service request.
Related codes
Motor circuit trouble is CE. Door faults are grouped under dE, and dE2 means the door is closed but not locked.
San Francisco washer service
If AE returns after the restart, call (415) 223-7887 from San Francisco or anywhere around the Bay. Describe the condition of the inlet hose and have the model number ready. Find more on LG washer repair.
Model compatibility: LG reuses codes across series and model years, so AE may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
An internal leak activated the safety switch meant to prevent flooding.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your LG appliance?
Book a specialist visit for a clear estimate and approval before any repair.
dHE signals a dry function error on LG front-load washers and combos, where the drying fan motor may not be working. Reset it, then stop if it returns.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your LG appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
