Written by
Marcus Lindqvist Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codePS, P5
ApplianceWasher
Why the program stopped
PS reports a power supply issue, and the washer halts because it cannot carry on with its program. You may see P5 on the display instead, because S and 5 look identical on a 7-segment readout. Front-load and top-load washers are both included.
Steps in the manual
Take any power strip out of the picture and connect the cord straight to a wall outlet.
Pull the plug, wait 60 seconds, then start the washer again.
If a top-load washer will not power up
Inspect the power source. The supply voltage is wrong in this case, and the washer needs 120 V AC with correct polarity.
If PS persists even from a direct wall connection, dial (415) 223-7887. For LG washer repair in the Bay Area it helps to know which outlet the washer used, and to have the model number handy.
Model compatibility: LG reuses codes across series and model years, so PS, P5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The washer has a power supply problem, such as an incorrect supply voltage.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your LG appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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Book a repair online or call us — clear estimates and approval before any repair work begins.
