Written by
Marcus Lindqvist Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeEd4
ApplianceWasher
If Ed4 shows up on a front-load LG washer or WashTower, the softener in its reservoir did not go down, and the washer picks up an open circuit at the softener pump.
Guidance from the manual
Only liquid softener suits this dispenser; powder softener must be put in the drum manually. Wipe away leftovers in the tray that could hold back the flow. If the code stays, ask for service.
Nearby codes
Ed3: a faulty softener pump reported one step earlier
When Ed4 does not clear, our San Francisco number (415) 223-7887 is open for LG washer repair requests around the bay. Please have the code, the model number and the type of softener on hand.
Model compatibility: LG reuses codes across series and model years, so Ed4 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Ed4 on an LG front-load washer or WashTower means the softener reservoir did not decrease and an open circuit is detected in the softener pump.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your LG appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your LG appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
