VERIFIED
The washer posts IE, E02 or E10 when the water level in the tub stays too low for a set period, in other words an inlet error. The manual starts with the faucet and the hose attached to the machine, and covers front-load, top-load and WashTower models. A note for the SideKick follows further down.
Why the tub can run short
- Water is shut off, the faucet is closed, or the supply hose was never connected.
- The hose is crushed or kinked.
- The pipe or hose has frozen in cold weather.
Faucet and hose checks
- Verify that the supply hose is hooked up to the faucet.
- Open the faucet if it is closed; turning it anti-clockwise opens it.
- Free any hose that has been pinched or folded. A washer that moves during washing and spinning can bend it. For a severe bend, shut the faucet, take the hose off and straighten it out.
Cleaning the inlet filter
Close the taps and separate the hose end. Take the inlet filter out with tweezers or your fingers, then use a small brush, a toothbrush for instance, to remove rust, sand and pebbles.
If freezing is possible
Remove the hose and turn the faucet on. When nothing flows, the faucet is frozen: keep a towel soaked in hot water around it for 5 minutes. Thaw the detached hose in warm water below 50 °C. Should these steps change nothing, the water supply valve may be the faulty part.
SideKick pedestal washer
For a SideKick the code is a water supply problem. LG asks for faucets that are fully open, hoses without kinks, adequate water pressure and clean inlet filters.
Related codes
- FF: a frozen hose can produce the same shortage
- FE: the opposite trouble, with extra water in the drum
- LE: a drum that will not turn
Washer repair in the Bay Area
With the supply checks done and the code still lit, dial (415) 223-7887 and ask our San Francisco team about LG washer repair in the Bay Area. Describe the washer type, the code shown and what the faucet, hose and filter looked like.
Model compatibility: LG reuses codes across series and model years, so IE / E02 / E10 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
