Written by
Marcus Lindqvist Appliance Care EditorPublished October 26, 2026
VERIFIED
Error code5
ApplianceCooktop
What 5 tells you
The problem is the cooktop display itself. A 5 on the screen means the cooktop has detected a fault with that display.
Reset sequence
Press Power ON/OFF.
If 5 remains, switch the breaker off for 30 seconds.
Restore power and watch whether the display recovers.
See also
Touch pad contact is code 4, low voltage is code 6, and thermistor faults are code 1.
Cooktop repair for display faults in San Francisco
When the display error returns after the breaker reset, phone (415) 223-7887 from the city or the Bay Area. More on the work is at LG cooktop repair. Quote the code and the model number.
Model compatibility: LG reuses codes across series and model years, so 5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Code 5 on an LG cooktop means an error was detected with the display.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your LG appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your LG appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
