Written by
Marcus Lindqvist Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codedr
ApplianceRefrigerator
Decoding dr
A door motor has 5 seconds to arrive at home or at its maximum position. If it falls short, an LG refrigerator displays dr. The code is not tied to any series.
Owner options
LG gives you no procedure. Neither a reset nor a cleaning job is suggested, and a repair service is the answer.
Not a defrost code
The lowercase d at the start can look like the defrost messages, yet this one is about the door motor.
Call (415) 223-7887 if dr stays on the display. We cover San Francisco and the Bay Area; share the model number, the exact code and anything you have tried. Visit LG refrigerator repair.
Model compatibility: LG reuses codes across series and model years, so dr may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The door motor did not reach its home or maximum position within 5 seconds.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your LG appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your LG appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
